FAQ

Where are the images saved when SonoEye scans them?

Q:

Where are the images saved when SonoEye scans them?

A:

The image and cine will be saved in the smart device, and just with one single icon press, it can be saved.

Is it possible to read all the patient data by everyone?

Q:

Is it possible to read all the patient data by everyone?

A:

No, it's not possible, we have the HIPPA function, every user can enter with their own account and see their own patient data, only enter with the administrator can see all the patient data.

How do I transfer images from SonoEye to an external archive location?

Q:

How do I transfer images from SonoEye to an external archive location?

A:

Connect the smart phone to the external archive location to do wired transmission.

How to download the SonoEye APP?

Q:

How to download the SonoEye APP?

A:

You can login the SonoEye website: www. to download the SonoEye APP.

Can I open the optional function after I get the ultrasound device? If yes, what can I do?

Q:

Can I open the optional function after I get the ultrasound device? If yes, what can I do?

A:

Yes, of course, contact with our service team and provide the SN, our service engineer will provide you with the license to open the function.

If I buy one device, and buy another device after I received the device, can I just connect and use it directly?

Q:

If I buy one device, and buy another device after I received the device, can I just connect and use it directly?

A:

Yes, once you buy the device, the permission is already exist in the device before out of factory, so you can just connect and use it directly once you got the device.

Chat with Us